Frequently Asked
About Somaé
What is Somaé?
Somaé is a spiritual wellness brand that creates thoughtfully crafted bambooless dhoop sticks using sacred temple flowers and natural ingredients. Our products are designed to elevate everyday rituals and bring moments of calm, clarity, and spiritual connection to modern homes.
What makes Somaé different from regular incense?
Somaé dhoop sticks are crafted using repurposed temple flowers and carefully selected natural ingredients. Unlike ordinary incense, Somaé focuses on creating a balanced and mindful ritual experience suitable for prayer, meditation, or simply creating a peaceful atmosphere at home.
Are Somaé products made from temple flowers?
Yes. Somaé dhoop sticks are made using sacred temple flowers that are respectfully collected and repurposed, giving new life to devotional offerings while helping reduce floral waste.
Are Somaé products natural?
Somaé dhoop sticks are crafted using temple flowers and carefully selected natural ingredients to create a refined and calming fragrance experience.
Product & Ingredients
What ingredients are used in Somaé dhoop sticks?
Somaé dhoop sticks are made using repurposed temple flowers and thoughtfully selected natural ingredients that create a gentle and balanced fragrance.
Are Somaé incense sticks bamboo-free?
Yes. Somaé incense sticks are bambooless dhoop sticks, which provide a smoother and more refined fragrance experience compared to traditional bamboo-based incense.
Are Somaé dhoop sticks charcoal-free?
Yes. Somaé dhoop sticks are charcoal-free, designed to create a clean and balanced fragrance experience.
How many incense sticks are included in one pack?
Somaé dhoop sticks are available in two pack sizes:
- 27 Dhoop Sticks
- 54 Dhoop Sticks
Each stick typically burns for around 35–40 minutes, depending on airflow and surrounding conditions.
Usage & Ritual
How long does one Somaé dhoop stick burn?
Somaé dhoop sticks can be used daily as part of your personal ritual. Many people enjoy lighting incense during morning prayers, meditation, or in the evening to create a calming atmosphere at home.
How often can I burn Somaé dhoop sticks?
Somaé dhoop sticks can be used daily as part of your personal ritual. Many people enjoy lighting incense during morning prayers, meditation, or in the evening to create a calming atmosphere at home.
When is the best time to burn incense?
Yes. Somaé dhoop sticks are charcoal-free, designed to create a clean and balanced fragrance experience.
Can Somaé dhoop sticks be used during meditation or yoga?
Yes. Somaé fragrances are designed to create a calming atmosphere, making them ideal for meditation, yoga, prayer, or simply creating a peaceful environment at home.
How should I store incense to preserve fragrance?
Store your incense in a cool, dry place away from direct sunlight and moisture to help preserve its fragrance.
Orders & Shipping
How long does delivery take?
Orders are typically processed and dispatched within 24–48 hours. Delivery usually takes:
- 2–4 days for metro cities
- 3–6 days for other locations
Do you offer free shipping?
Yes. Free shipping is available on orders above ₹499.
For orders below ₹499, a ₹49 shipping fee is applied at checkout.
How can I track my order?
Once your order has been shipped, you will receive a tracking link via email or SMS to track your delivery.
Returns & Support
Do you accept returns?
Due to the nature of incense products, returns are not accepted once the product has been delivered.
What if I receive a damaged or incorrect product?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging. Our team will review the issue and arrange a replacement if applicable.
How can I contact Somaé?
You can reach us through:
Email: support@somaeworld.com
WhatsApp: +91 70424 47399
Our team typically responds within 24 hours.